Frequently Asked Questions


How to Start with Skinive

  • Skinive is an technology for recognizing skin pathologies from photographs from smartphones and dermatoscopes, based on technologies of artificial intelligence, computer vision and medical experience.

    Skinive.MD is a mobile application for the professional practice of skin care and treatment specialists: cosmetologists, nurses, therapists, allergists, dermatologists. Unlike a custom application, Skinive.MD provides more detailed results with information for healthcare professionals. Cosmetology and -Spa salons, clinics, medical centers, diagnostic laboratories – and even wider, where Skinive opens up new opportunities for patient care.

    Skinive.Cloud – API (SaaS) for integration with third party telemedicine services, EMR, web and mobile applications (Whitelabel), skin disease screening and photo documentation. Skinive.Cloud can be easily integrated into existing IT products in the beauty and health industry. This solution saves time and money for third-party medical IT projects to implement AI skin screening functionality. There is no need to independently develop and train a neural network for this task. Deployment and configuration takes 2-4 weeks depending on the requirements of the partner organization. Skinive provides all equipment and training as well as ongoing technical support and service.

    Skinive App – Mobile application for patients on iOS / Android. The launch is scheduled for Q4. 2021. Designed for self-control of the skin condition at home. The AI ​​screening provides guidance on when to make an appointment with your doctor.

    • Increases the detection rate of skin diseases with instant screening
    • Fewer referrals to specialists thanks to primary screening at home
    • Reduce the cost of identifying skin conditions when not needed
    • Reduces the cost of treatment by detecting diseases at earlier stages
    • Skinive also lets you store photos to track changes over time, helping you keep track of your health over the long term.

    * Currently, Skinive’s algorithm shows an accuracy of 80-93.5%, which is similar to that of a dermatologist.

  • Skinive is a Class 1 medical device that uses clinically proven technology.

    Skinive solutions are CE marked and meet all regulatory requirements for a class of medical device.

    Also, our company has an ISO13485 certificate, which confirms compliance with the requirements of regulators for the quality management system of medical device manufacturers.

  • According to UN statistics, 20% of the world’s population has some type of skin disease. To avoid unpleasant diseases, each person should be attentive to their health and regularly attend scheduled examinations with doctors.

    The skin is an organ for which it is easiest to conduct self-control, since this organ is open to the outside world and we can visually assess its condition. However, only specialists – dermatologists or cosmetologists can determine the threat at an early stage.

    The main groups of Skinive users:

    • Consumers – for self-scoring skin health tests
    • Medical students – as an educational and informational guide for skin health
    • General practitioners, cosmetologists – used as a support system for medical decisions
    • IT-Developers – used to integrate Skinive Skin screening into third-party IT-Solutions

    Many of our users tell us that they didn’t know they were even in danger when they detect skin conditions with Skinive. This shows the importance of monitoring and regularly checking the skin condition with Skinive.

  • Skinive is not a diagnostic device and does not replace a visit to your doctor.

    Skinive helps you to become more aware of your skin so you can visit a doctor in time, and prepared.  If at any time you feel uncomfortable or you see that your skin spot is changing, irritating, or bleeding, we recommend you to visit a medical specialist without hesitation.

  • Skinive is available for iOS and Android devices. The application works for most devices based on Android (8.0 and above) and iPhone 6 and above with a camera of 10 megapixels or more. We are constantly working to optimize the app for other devices, so if you have any questions regarding your device, please contact us.

    Remember – the accuracy of the screening directly depends on the quality of the images that you send for verification to Skinive. You can use mobile macro lenses as well as mobile dermatoscopes to get clear and high quality images.

  • Available for iOS and Android devices,
    download from the link in Appstore & GooglePlay

    Skinive.MD is a mobile application (iOS & Android) for the professional practice of skin care and treatment specialists: cosmetologists, nurses, therapists, allergists, dermatologists. Unlike a custom application, Skinive.MD provides more detailed results with information for healthcare professionals. Cosmetology and -Spa salons, clinics, medical centers, diagnostic laboratories – and even wider, where Skinive opens up new opportunities for patient care. Write to us and we will tell you more.

  • We do our best to protect your personal information. Skinive does not share your personal information with third parties and takes all possible measures to ensure the security of your data. Security is also ensured within the framework of the rules of the platforms (Facebook, Telegram) on which Skinive is available.

    The responsibility of our company to the work process is confirmed by a certificate

    ISO 13485 (Quality Management System)

    All data that you provide to us is stored on secure cloud servers with trusted service providers that operate in accordance with global standards. We do our best to ensure that external service providers process your data securely and in accordance with applicable laws.

    All data that you provide through the Application and / or Website is encrypted when transmitted to and from servers using TLS. In addition, the data is stored encoded when stored on servers.

    Read our privacy policy for more information.

  • If you are considering deleting your account, please get in touch with us at inf0(at)skinive.com, and we’ll be happy to assist.

  • If you have any questions or encounter any issues with the platform please contact us  – we look forward to hearing from you!


About skin Self-Examination

  • To prevent possible diseases at an early stage, it is enough to regularly monitor changes in the skin.

    Search for new formations – It is enough to examine the whole body once a week (for example, after a bath or shower), when you can comfortably examine yourself from different angles in the mirror.

    Mole control – Moles and other formations can grow and develop over time. Take a photo of your moles once a month that are more than 5 mm in diameter or irregular in shape.

    Features to look out for include asymmetry, uneven borders, and uneven color. If at any time you feel uncomfortable or see a patch on your skin changing, irritating or bleeding, we recommend that you visit your doctor without hesitation.

  • Whether the Smart Check can be performed on a skin spot depends on whether the skin spot can be accurately photographed with the smart camera software of Skinive. In some cases, this is not possible. For example:

    1. When there is something covering the skin spot, obstructing the view of the camera.

    Example: Hair, a tattoo, blood or other fluids covering the lesion.

    1. When the skin spot is close to or on a skin fold.

    Example: When the skin spot is close to an ear, a belly button, or on a lip. This might cause our image recognition software to be unable to make a distinction between the skin spot and the skin fold.

    1. When there is not enough contrast between the skin spot and the surrounding skin.

    Example: A light colored skin spot on light skin, or a dark colored skin spot on dark skin.

    If the Smart Check is not possible, we encourage you to try to do a skin check from the manual mode. This will however, not be supported by our smart technology and will therefore take longer to complete.

  • Skinive defines the types of skin conditions in the following classes:

    • Fungal diseases of the skin (mycoses)
    • Papulo-squamous disorders (psoriasis, dermatitis, lichen)
    • Viral diseases (warts, papilloma, molluscum)
    • Acne, blackheads, milium, rosacea
    • Benign formations (moles, angiomas, dermatofirbroma, etc.)
    • Borderline formations (dysplastic nevus, keratosis, Bouin’s disease, etc.)
    • Skin cancer (melanoma and lentigo, CCB, SCC, etc.)
  • Skinive offers a unique and scientifically-proven technology to detect signs of irregular patterns found in the most common types of skin cancer. The algorithm has been developed and tested in cooperation with dermatologists and checks for irregularities in color, texture, and shape of the lesion. The online solution helps you to visit a doctor prepared and in time.

  • Early detection of melanoma can significantly reduce both morbidity and mortality. The risk of dying from the disease is directly related to the depth of the cancer, which is directly related to the amount of time it has been growing unnoticed. Hence, earlier detection leads to thinner cancers and saves lives. Fortunately, unlike most other cancers, skin cancers present on the skin are most often readily visible to the patient and the examiner.

    Patient skin self-examination (SSE), physician-directed total-body skin exams (TBSE), and patient education are the keys to early detection.

    A 2003 study showed that SSE performers are generally diagnosed with thinner melanomas than non-performers (0.77 mm vs. 0.95 mm).1

    A further study, the largest population-based study of melanoma patients in Queensland, Australia, showed that for patients performing SSE, melanomas had a more favourable depth distribution (i.e., thinner tumors) than melanomas detected incidentally.2

    Although the data demonstrates that patient education and SSE lead to earlier diagnosis and decreased mortality, only a minority of at-risk individuals actually perform SSE. A 2004 study showed that only 28.1 percent of patients who developed melanoma performed SSE regularly.3

    Skinive not only allows individuals to perform SSE more easily but much more accurately than not only their own eye, but that of the average dermatologist. 4

    1. Carli P, De Giorgi V, Palli D, et al: Dermatologist detection and skin self-examination are associated with thinner melanomas: results from a survey of the Italian multi-disciplinary group on melanoma. Arch Dermatol 2003; 139:607-612.
    2. McPherson M, Elwood M, English DR, et al: Presentation and detection of invasive melanoma in a high-risk population. J Am Acad Dermatol 2006; 54:783-792.
    3. Carli P, De Giorgi V, Palli D, et al: Self-detected cutaneous melanomas in Italian patients. Clin Exp Dermatol 2004; 29:593-596.
  • To get accurate results, Skinive’s algorithms require high-quality photographs at maximum magnification.

    Follow Skinive recommendations:

    1. Take photos, if possible, in natural daylight or in a brightly lit room;
    2. Use the “Square” aspect ratio and place the mole in the center of the frame;
    3. Remove from the frame all foreign objects and what makes the shadow on your skin, including hair, jewelry, skin folds;
    4. Hold the camera at a distance of 10–20 cm perpendicular to the skin and take a clear photo from the minimum focal length;
    5. Submit a photo to Skinive and get the result in a few seconds!
    6. Make sure of the result: take several photos of the same mole or other formation by changing the focal length by 2-5 cm and also send it to Skinive for verification. The result should be the same, if the results do not match – seek an in-person consultation with a specialist.

  • Skinive works on the principles of dermatoscopic examinations, which are carried out by a specialist before additional tests (biopsy, scrapings, etc.) are performed. The algorithm, using computer vision technology, finds various skin formations in the photo and determines similar signs with the trained base of images and diseases.

    Screening performance indicators Skinive – read the study

    In more detail, the principles of Skinive are described in the blog article “How Machine Learning (AI) Technologies Detect Skin Diseases” – read more …

  • Skinive uses a scientifically proven algorithm to check the condition of skin lesions in a photograph for visible signs of skin disease. The algorithm is being developed in collaboration with dermatologists and checks for abnormalities in color, texture and shape of the lesion.

    A mathematical algorithm calculates the size of the lesions in the skin and surrounding skin tissues and constructs a structural map that shows the different growth patterns of the tissues involved.

    Remember, a risk assessment does not provide a medical diagnosis and should not replace a visit to your doctor.


Pricing and Payments

  • Our mission is to help people look after the health of their skin. We want to be surrounded by healthy and beautiful people. Skinive offers a self-screening service for skin diseases that combines machine learning technology with ISO 13485 CE-Mark quality management and dermatological expertise.

    Pricing of Skinive mobile apps: Install the mobile app for iOS & Android, go to Profile -> Subscriptions and find out the current cost of a monthly subscription for unlimited use of the app in your country.

    Skinive.Cloud Pricing: Pricing is determined by the number of images you submit for analysis per month. The more pictures you send for analysis, the lower the cost of each picture. Contact us for conditions and tariffs

  • You can pay with Visa & Mastercard in the chatbot or through the AppStore & GooglePlay mobile app stores.

    Once your payment has been processed, you will receive a confirmation email. If you need help making a payment, please contact us.

    Payment for Skinive.Cloud is carried out directly to our details, according to the invoices

  • The app is available worldwide (with the exception of the USA and Canada). If you are located in one of these locations and would like to be kept informed about when we will be in the market, please write us.

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